Better All the Time: How the “Performance Revolution” Came to Athletics—and Beyond

Better All the Time: How the “Performance Revolution” Came to Athletics—and Beyond

By James Surowiecki

The New Yorker 10 Nov 2014

The key to improvement is “getting better at getting better”, which relates to practice and training, with feedback to drive better performance. Check out the article for a non-technical introduction to improvement.
 

Adopting R and Its Partner Tools

Adopting R and Its Partner Tools

IHI Forum:  Comparing Lean and IHI's approach to Quality Improvement

IHI Forum: Comparing Lean and IHI's approach to Quality Improvement